1. Introduction
Welcome to AROTIP's Privacy Policy. At AROTIP, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data transformation services, visit our website, or interact with our platform.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when using our services, including:
- Contact information (name, email address, phone number)
- Company information
- Account credentials
- Data uploaded for transformation and processing
- Communication preferences
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website or use our services:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Performance data and error reports
- Cookie and tracking technology data
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and improving our data transformation services
- Processing and analyzing your data according to your specifications
- Communicating with you about our services
- Sending service updates and administrative messages
- Ensuring platform security and preventing fraud
- Complying with legal obligations
- Analyzing and improving our website and services
4. Data Security and Confidentiality
Protecting your data is our highest priority. We implement comprehensive security measures to ensure your data remains safe and confidential throughout its lifecycle with us:
4.1 Technical Security
- Military-grade encryption for all data storage and transmission
- Secure, isolated processing environments for each client
- Continuous security monitoring and threat detection
- Regular penetration testing and vulnerability assessments
- Automated security patches and updates
4.2 Organizational Security
- Strict access controls based on need-to-know principle
- Regular security training for all personnel
- Comprehensive incident response plan
- Regular security audits and compliance checks
- Documented security procedures and policies
4.3 Contractual Protection
- Legally binding confidentiality agreements
- Clear security requirements in all contracts
- Regular compliance reviews
- Transparent reporting of any security events
5. Data Ownership and Protection
At AROTIP, we firmly believe that your data belongs to you and only you. Our commitment to data protection includes:
- Zero Data Sharing: We do not share, sell, rent, or trade your data with any third parties under any circumstances
- Complete Data Ownership: You retain full ownership of your data at all times
- Secure Processing: Your data is processed only according to your explicit instructions and contractual agreements
- Limited Access: Only authorized personnel directly involved in providing your contracted services have access to your data
- Restricted Usage: Your data is used solely for the purpose of providing the services you've contracted us for
5.1 Security Measures
While your data is in our custody, we implement robust security measures to protect it:
- Enterprise-grade encryption for data at rest and in transit
- Secure, isolated processing environments
- Regular security audits and penetration testing
- Strict access controls and authentication protocols
- 24/7 security monitoring
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and review your information
- Request corrections or updates
- Request data deletion
- Object to processing
- Export your data
- Opt-out of communications
7. Data Retention and Deletion
Our data retention policy is simple and transparent:
- Your data is retained only for the duration of your contracted service period
- Upon contract completion, we will automatically initiate a secure deletion process of all your data from our systems
- The deletion process includes removal from primary storage, backups, and any temporary processing environments
- You will receive a confirmation once the deletion process is complete
7.1 Early Deletion Requests
You may request the deletion of your data at any time during the contract period. Upon receiving such a request:
- We will verify your authorization to make this request
- Initiate the deletion process within 24 hours of verification
- Provide you with confirmation of complete deletion
- Note that early deletion may affect our ability to provide contracted services
7.2 Deletion Verification
Our deletion process follows industry best practices to ensure complete removal of your data:
- Secure overwriting of storage media
- Verification of deletion from all system components
- Documentation of the deletion process
- Certificate of deletion provided upon request
8. International Data Transfers
We may transfer your information to countries outside your residence location. We ensure appropriate safeguards are in place for such transfers through standard contractual clauses and data protection agreements.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through our website or direct communication. Your continued use of our services after such modifications constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
